FAQ

Product Information

Are your wigs human hair?
We offer both premium human hair blend wigs and 100% Brazilian human hair options. Each product description clearly specifies the hair type to help you choose the right piece for your needs.

What is the difference between human hair blend and Brazilian hair?
Human hair blend wigs offer a soft, natural look with excellent durability and affordability.
100% Brazilian human hair provides enhanced longevity, styling versatility, and a more luxurious finish.

Can I curl or straighten the wig?
Yes. Both our human hair blend and Brazilian hair wigs can be styled with heat. We recommend using moderate heat settings to preserve longevity.

How long do the wigs last?
With proper care, our wigs maintain their quality, structure, and softness for extended wear.

Shipping

Do you offer free shipping?
Yes. We offer free shipping on all orders over R1500.

How long does delivery take?
Delivery times vary depending on your location. Orders are processed promptly and shipped with care.

Orders & Returns

Can I return my wig?
Due to hygiene standards, returns are only accepted on unworn items in original condition. Please review our return policy for full details.

How do I track my order?
Once your order ships, you will receive a tracking number via email.

Installation & Care

Is the wig beginner friendly?
Yes. Our wigs are designed for easy wear and minimal installation stress.

How should I care for my wig?
Use gentle shampoo, avoid excessive heat, and store properly when not in use to maintain quality.